All posts by kirklesser

How to Decrease Your Chance of Infection by Malware

Malware is more than a thorn in a business' side. It can lead to breaches and sharing of sensitive, financial, or legal information to individuals or syndicates who either sell it or use it for their own purposes. However, how do they infect systems? A new study by CSIS (a security group) over 3 months found that over 30% of infections were due to systems not updating their Windows systems and programs. By simply running Windows Updates and installing patches, this can eliminate the largest percentage of being compromised.

Renascence IT Consulting has run into many systems that are infected. These often times take time to remove and to make sure that data has not been compromised. This, at the very least, costs businesses money to pay for an employee to not being able to work. At the worst, a company may have just lost information that can be used by rivals or nefarious groups. The sad thing is many of these cases can be prevented with free software and training employees. If you are being brought down by malware, contact us for a free consultation.

More on the study:

Is Your Printer Sending you Malware?

With people getting smarter about phishing scams, fake anti-virus scanners, not opening unknown attachments from unknown senders, and avoiding going to infected websites, malware creators are getting creative. The latest way for them to try and infect you is to send you an email that appears to be an attachment from your own printer or scanner. Of course, trusting a device in your own network is alright, isn't it? The way to know is the faked email has a subject: “Scan from a <printer name> <random 6 to 8 digit number string>” and has a ZIP file attached. Opening that file will open malicious forces on your machine and network.

With the continuing attacks and changing tactics by malware authors, how can a business remain protected against such overwhelming odds? At Renascence IT Consulting, we are constantly updating our own knowledge with the latest anti-malware programs and techniques to remove instances on your business network. In addition, we can teach your users how to avoid these attacks so you can concentrate on your business and not on your computers.

More on Printer Malware:

Time to Juice your BlackBerry?

With recent stumblings at Resarch in Motion, Blackberry's company, is it time for your office to switch to Android, iPhone, or a Windows Mobile device? The recent fall of Blackberry raises a cloud on its future and possible restructuring or acquisition. It was not that long ago that Palm was the end all of smart phones. It only took a few years before its assets were picked up by HP, who itself just dumped the remade Palm OS, named Web OS after a failed tablet line. Is this the same fate for Blackberry?

At Renascence IT Consulting, we have seen serious growth in the smart phone industry. We also have familiarized ourselves to integrate your devices; be it Windows, Apple, or Google, into your business. If you have questions or concerns about the use and security of each, feel free to contact us and we can figure out what is best for your particular company.

More on the Blackberry:

Is Your Company Safe from a Disaster?

With the recent earthquakes and Irene bearing down on major cities on the East Coast, many forget about their company during these stressful times. However, it is during times like these that after a disaster stikes, that there is still company information to come back to. Whether or not you have fair warning of a disaster, are you prepared for its aftermath? Do you backup your data regularly? Do you have all the company logins, passwords, and vendor information at the ready for when you return? 

Renascence IT Consulting understands that a disaster that hits your physical office does not mean a disaster within the office as a result. We are up to date on backup software, uninterrupted battery supplies, and keeping documentation of your business network. If you are concerned if an earthquake, flood, hurricane, or other act of nature (or man) could spell the end of your company, contact us for a free evaluation.

Disaster Checklist:

IBM States PCs Going the Way of the Typewriter

The days of using a laptop or desktop for your work and home are going
the way of the typewriter, according to IBM. Their CTO, Mark Dean, who
was one of the designers of the first IBM PC back in 1981 said
personal computers are “going the way of the vacuum tube, typewriter,
vinyl records, CRT and incandescent light bulbs.” With smart phones
and tablets becoming smaller, and more powerful, there are arguments
that all we will need is a small device that we can type on or plug
into a unit to use a keyboard and monitor when needed.”

Renascence IT Consulting knows about today’s technology being
tomorrow’s museum pieces. This is why we are constantly at the
forefront of advances made in smartphones, cloud computing, VoIP, and
other markets that would prove beneficial to a small business. If you
are interested in discussing whether your desktop should go the way of
the dinosaur or what solutions might help you in the bottom line, feel
free to contact us for a free evaluation.

More on the IBM statement:

http://www.networkworld.com/news/2011/081011-ibm-pc.html?page=1

With Economy Down, Time to switch to Free Operating Systems?

With the economy having so many issues, is this a good time for your business to consider free software? Many are pointing that switching from Windows to a linux desktop may solve some business woes in the financial department. However, there is a learning curve involved when trying to have people switch from one operating system to another. One only needs to look at the changes just from Windows XP to Windows 7, or Office 2003 to Office 2010 to see the hills many people had to overcome. 

At Renascence IT, we are comfortable with Windows, Macs and linux systems. We can make recommendations on when free is better than paid software and when an investment in particular hardware or software might pay off more than something that is gratis. Feel free to contact us on how we can examine your company's IT structure and save you some money in these uncertain economic times.

More on free operating systems:

Laptop Battery Hacked to Stop Working

You may have seen posts in the past about malware, viruses and phishing, but this one is truly inventive. A security researcher was able to hack into an Apple laptop's battery and permanently disable, or "brick" it. No matter what is done afterwards, it cannot be used any longer. The way into doing this is through a chip found on all laptop batteries that tells a laptop how to operate with various operating systems and boot sequences. However, this person was able to get into the chip and put code on it to make it permanently dead. 

With the various threats out in the world, sometimes the worst attacks are the ones we don't know about. Whether it is a way to make your smartphone feed information to hackers or something that can make your $2000 laptop useless, Renascence IT Consulting is constantly up to date on these and other issues. Feel free to contact us if you have any questions or concerns about security for your network or how to use your current resources for the best ROI.

More on the laptop battery issues:

Yes, Your Droid or iPhone Can Get Infected!

Many people think that since their iPhone or Droid is a phone, it can't get malware or viruses like a computer. That is completely wrong. It is estimated that by next year 5% of all smartphones will be hit with malicious code or install an infected app. With these kinds of statistics, small businesses need to consider training their employees that their business phone should be treated like a computer, because essentially, it is a computer. 

At Renascence IT Consulting, we know of the problems and issues that can result from an infected machine, be it Windows, Mac, iPhone, or Blackberry. In this day and age, some extra precautions on a company phone that has sensitive or financial login information for your business, can prevent lost business time and money down the road. Feel free to contact us with any questions or concerns.

More on the Smartphone viruses:

What your IT Person Knows about your Company?

Do you have a part time IT person that comes in and checks on computers and your network? Do they shuffle around in the back and leave a while later declaring everything is alright? Do you know if they can be trusted? An article in ITworld.com (link below) discusses how easy an individual can sniff your company's network for logins for websites, grab emails in transit, and even plant malicious code or illegal items on your servers. 

At Renascence IT Consulting, we only use full-time trusted technicians who are at the top of their game and ethics. You won't have three or four rotating contractors, but specific administrators who are dedicated to your company and its success. We are fully insured and make sure you are as comfortable with us, as you are with your own employees. If you have any questions or concerns on your current network, feel free to contact us for a full, free evaluation.

More on IT People:

Office 365 or Google Apps?

With your small business starting, or growing to a point you need better email alternatives than Yahoo or Hotmail, where can you turn? There are plenty of avenues to go down; buy a server and host all your functionality at your office; go with a virtual server and run everything on it; move to the cloud and run services on there that you need. However, if the answer is to move to the "cloud" for your business, is Office 365 from Microsoft or Google Apps better for you? The review link below, I believe, gives both a fair shake, and ultimately it is dependent on your needs for cost, overhead, and ease of use for both IT and for end users. 

Renascence IT Consulting has been working with small businesses on the best solutions for each company. We have done migrations to the cloud on both Microsoft and Google's environments. We have built in house server to host email and file sharing services. We have used virtual servers to be the backbone for businesses. Each company is like a fingerprint in that what works for one may not be the best for another. While we partner with various businesses, we value our partnership with the small companies the most. If you need to get a neutral perspective on what is best for you, contact us.

Review of Office 365 and Google Apps: